Devon Referral Support Services

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  • New Devon CCG

DRSS is part of NHS Northern, Eastern and Western Devon Clinical Commissioning Group (NEW Devon CCG).

link to main new devon ccg web site

  • Contact DRSS

Helpdesk: 01626 883 888

Email: cab.helpdesk@nhs.net


News & Information

Welcome to the news and updates section, here you can find information about the NHS, NEW Devon CCG and DRSS including useful documents.

Info about referral process

More information about what happens once your GP decides specialist assessment is needed, and whether you are In Shape for Surgery?

Information about referrals for mental health services in Devon.

View average patient waiting by specialty

A useful summary of current average waiting times for outpatient appointments and treatment at our local hospitals which may help you decide where you would prefer to be seen.

NHS Choices

NHS Choices has lots of useful information for patients around "your health, your choices" including information about GP referrals.

There is also local information about being Ready, Willing and Able for your outpatient appointment.

Choose Well

If you are feeling unwell but are unsure where to go for help, information and videos about this campaign may help you decide.

Shared Decision Making

If you feel you need more support to talk through the treatment options and to make a decision, your doctor or health professional can support you through this process. You can use this decision aid to help you have those conversations.

NHS Constitution

Information about your rights as an NHS patient.

NHS patients' rights - some useful information from Citizen's Advice on a wide range of topics.

Patient Advice & Complaints Team

A service providing patients, carers, family members, the public and staff with help, advice and support with concerns or comments relating to NHS services in NEW Devon CCG and South Devon & Torbay CCG.

Patient Transport

Providing information about available transport options for patients living in the NEW Devon CCG and the South Devon & Torbay CCG area.

Kernow CCG also have information relating to patient transport on their web site.

Latest news from New Devon CCG

Updates relating to health campaigns, local services, public health initiatives and messages from GPs.

Patient feedback and involvement

See what people have said about DRSS and find out how you can feed back to us.